BRUSSELS QUALITY ACADEMY

BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY

The aim of the Brussels Quality Academy is to enhance tourists’ experiences and improve business and hospitality services, by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive and memorable experience.

The programme provides you with regional knowledge and ensures you have the know-how to provide memorable service experiences.

Tourists’ experiences in Brussels concern us all. Taking part in this programme means that you are a proud promoter and supporter of the region.

If you are a Brussels professional* who works with tourists, we would be delighted for you to participate!

Registration is free of charge – check out the terms and conditions.   
The sessions take place in the language of the speaker and guide, either in French, Dutch or English. Participants speak in one of these 3 languages at their choice.

Stay in touch!  Subscribe now to our database and receive our regular invitations to the new sessions.  Send us an e-mail for more information.

* All type of certified tourism accomodations, tourist offices, museums, bartenders, restaurants, tourist guides, greeters, shops, services, public transportation, taxi drivers, etc.

 

  • Activity Calendar – subscription is mandatory:

    Month  Location Activity Date / timing Speaker(s) / Guide      Status
    January Rivoli Gallery Conference and guided tour: "The art gallery environment: specific case of Galerie Rivoli" 21/01/20
    16:00 - 18:00
    Stéphanie Bliard, historienne de l’art en art contemporain et présidente du Cercle d’Art Contemporain Subscribe now!
      Bozar Keith Haring - guided tour 22/01/20
    14:00 - 16:00
      Subscribe now!
    February House of European History European Quarter: highlights and projects + museum guided tour 03/02/20
    16.00 – 18.00
    Patrick Struelens, Manager Europe - visit.brussels Subscribe now!
      Wiels Wolfgang Tillmans: Today Is The First Day - guided tour 06/02/20
    15.00 – 17.00
      Subscribe now!
      La Monnaie / De Munt A guided tour of La Monnaie that immerses you in the fascinating world of the opera, in its history and architecture 13/02/20
    15.00 – 17.00
      Subscribe now!

     
    Thank you for your subscription!

    Cancellation must be notified by e-mail 3 days prior event at latest.

    Late cancellations and no-shows are charged € 30.00, TVA ex.

    Pictures might been taken during events; If you do not want to be photographed, please let us know when you arrive.


    Let’s shape together the quality of tomorrow !

    The visit.brussels team

    Pictures: © visit.brussels – Jean-Paul Remy