How does it work?

How does it work?

In compliance with the rules of social distancing, each museum has established a maximum number of visitors. It is therefore strongly recommended, and sometimes compulsory, to book your visit in advance. For more information, please consult the web page of the museums you would like to visit.

Please note that wearing a mask is mandatory in museums, on public transport and Hop on Hop off buses.

    • All advantages included in the Brussels Card are valid during 24, 48 or 72 hours.
       
    • Your Brussels Cards allows you unlimited free access to all included museums during 24, 48 or 72 hours from the first validation (the first time your card is scanned in one of the museums). Simply present your Brussels Card at the ticket desk and it will be electronically validated by scanning the unique barcode on the card. Please note that on Mondays most of the big museums are closed.
       
    • The public transport ticket or the Hop on Hop off ticket is valid for 24, 48 or 72 hours from its first use in a bus / tram / metro or its first use in a Hop on Hop off bus. Your first use of the card doesn’t need to correspond to your first museum visit. This means you can activate your travel pass for example the day after you visit your first museum. Please note: to use public transport, you must pick up first your EventPass.
       
    • If you want to use the discounts included in your Brussels Card, simply hand over the corresponding discount voucher to the restaurant, shop, partner staff. You will find the discount vouchers at the back of the information guide or in the email confirmation in case you bought the card online. The discounts are for single use only. The discounts remain valid, even after your Brussels Card has expired.
       
    • You must use your Brussels Card for the first time within a year of its purchase date. When using your card in the next calendar year, you should take into account that the list of museums and discounts might have changed! The list of museums and discounts is updated every 1st of February.
       
    • If you buy your card online, you’ll receive an email that contains a link to a Brussels Card voucher with a unique barcode at the top of the page. This voucher can be used just like a Brussels Card, which means you no longer have to exchange it. Print off this voucher or keep a pdf of it on your smartphone. You’ll be able to make the most of all the card’s benefits as soon as you arrive in Brussels!