Danielle Michel, Director Membership Services & Events – Airports Council International
Danielle Michel joined ACI EUROPE in 1993 and is responsible for membership services and events. As ACI EUROPE’s longest serving staff member, Danielle has experienced, as well as played a role in the evolution of the organisation, including membership growth; development of the World Business Partners Programme and the establishment of ACI EUROPE’s annual programme of specialised conferences and exhibitions. In March 2013, she was appointed Director, Membership Services & Events.
A trained interpreter, Danielle has extensive experience in marketing and event organisation. Before joining ACI EUROPE, she held several commercial positions with Diners Club, Nixdorf Computers, Hughes Aircraft and Merck Sharp & Dohme. A Belgian national, she lives in Brussels with her husband and their two children.
Workshop - The Power of the Personal Touch
In spite of rampant digitalisation and geo-political disruption, our association is maintaining and developing personal contacts with our members. We consciously aim to establish and maintain personal contact with each of our members, using the phone, organising face-to-face meetings, group exercises, and reaching out for advice and support. We aim to create an active community of experts, not an online directory of useless contacts.