You haven't used up all of your credits and you would like to be reimbursed the amount that remains?
Keep your card (or memorise the card number). As of 13/09/2017, fill in the reimbursements form.
Conditions for reimbursements
Reimbursements are possible for amounts of minimum €5. There is a €2 transaction charge that will be deducted per transaction. Reimbursement requests can be submitted between 13/09/2017 and 27/09/2017. After this date, all unused credits will be lost. No reimbursements will be made for any freebies, free credits or the Wine Pass.