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At your service and always on site!• Airport/ train station assistance and transfers, hospitality desks, lost luggage handling, security passes, all management of unexpected changes...• Accommodation, venue finder/negotiating best rates, free upgrades /early check-ins etc• Creative team activities / spouse programs• Group tours, local guide(s) with good knowledge of foreign languages and the area• Liaison with all possible local suppliers (limousines, artists, florists, security, audiovisual support etc)• Staff/hostess support, pro-active, positive, confident and giving the right impression• Mobile numbers for 24hr. emergency on-site contact/ walkie-talkies for hire• Encouraging team spirit and always instructing staff the importance of cooperation for the benefit of the guests and the operation of a perfect program.

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