COVID-19 measures

COVID-19 measures

experience.brussels welcomes you!

 

Reserving your visit is not mandatory but allows you to guarantee your visit slot.

In application of the governmental instructions and in the framework of the fight against the propagation of the coronavirus in the Brussels-Capital Region, individual visitors will not be able to access the exhibition during the presence of a school group.


You can book your visit by clicking here.

 

 

Entrance is free of charge. Families can purchase an activity booklet on site:

The Tourist Office and shop will also be open to the public.

Here are the main measures taken to ensure the safety of both our visitors and staff.

Which measures should I follow during my visit?

In order to ensure a safe and pleasant visit for everyone, we ask visitors to observe the following measures:

  • Visitors over the age of 16 must present an official Covid Safe Ticket (CST) and an identity document to enter experience.brussels. This also applies to colleges, universities and adult education. School groups (nursery, primary, secondary school) coming as part of a school activity are exempt from the CST requirement. 
  • By booking your visit online, you will be asked to choose a time slot. Please respect your chosen time slot and start your visit on time.
  • The total duration of your visit is limited to 1 hour and 30 minutes.
  • Participants in school groups and their teachers or chaperones must wear a mask covering their mouth and nose. Participants under the age of 10 are exempt from wearing a mask.
  • We ask that you bring only what you need; purses and small backpacks will be allowed.
  • The public sanitary facilities and other sensitive areas (handles, doors) will be cleaned on a regular basis.
  • Disinfection gel is available at the welcome desk.

What else can I do?

Protect yourself and others:

  • Stay at home if you're sick.
  • Wash your hands often with soap and water.
  • Keep a distance of at least 1.5 metres when you are outside.
  • Limit your physical, social contact.
  • Wear a mask that covers your mouth and nose on public transport and in busy public spaces.
  • Use a fresh paper tissue every time you blow your nose/cough/sneeze and throw it away in a closed garbage can.
  • No tissue? Cough or sneeze into the inside of your elbow.

For more information about the COVID-19 virus and prevention measures, go to www.info-coronavirus.be.

Does experience.brussels receive visitors with reduced mobility?

Yes, experience.brussels also welcomes visitors with reduced mobility.

  • You will find a suitable entrance at 6 Rue Royale.
  • If you would like to inform us about your visit in advance, you can do so via info@experience.brussels.

Our team is at your service to help plan your visit in the best possible way.
Do not hesitate to call us on +32 (0)2 563 61 11 or e-mail us at info@experience.brussels.