The aim of the Brussels Quality Academy is to enhance tourists’ experiences and improve business and hospitality services, by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive and memorable experience.
The programme provides you with regional knowledge and ensures you have the know-how to provide memorable service experiences.
Tourists’ experiences in Brussels concern us all. Taking part in this programme means that you are a proud promoter and supporter of the region.
If you are a Brussels professional* who works with tourists, we would be delighted for you to participate!
Registration is free of charge – check out the terms and conditions.
The sessions take place in the language of the speaker and guide, either in French, Dutch or English. Participants speak in one of these 3 languages at their choice.
* All type of certified tourism accomodations, tourist offices, museums, bartenders, restaurants, tourist guides, greeters, shops, services, public transportation, taxi drivers, etc.
Activity Calendar – subscription is mandatory:
Month Location Activity Date / timing Speaker(s) / Guide Status February Wiels Wolfgang Tillmans: Today Is The First Day - guided tour 06/02/20
15.00 – 17.00
Subscribe now! La Monnaie / De Munt A guided tour of La Monnaie that immerses you in the fascinating world of the opera, in its history and architecture 13/02/20
15.00 – 17.00
Subscribe now! La Maison Langbehn Banad Festival: presentation and exclusive guided tour Thu. 20/02 - 14:30 - 16:00 Explore.Brussels Subscribe now! QG Gallery Meeting place and exhibition: Hungary vs The World Fri. 21/02 - 11:00 - 12:00 Be Culture Subscribe now! Magritte Museum (Jette) Museum of Abstract Art, a double museum dedicated to Surrealism and Abstraction! Thu. 12/03 – 14h30- 17h00 Subscribe now! iMAL, centre for digital cultures and technology Presentation & Guided tour after reopening on the 5th of March Thu. 19/03 – 14h30- 17h00 Subscribe now! MAD Brussels resentation and guided Tour: Mad, Home of Creators 2020 Thu. 26/03 – 14h30- 17h00 Subscribe now!
Thank you for your subscription!
Cancellation must be notified by e-mail 3 days prior event at latest.
Late cancellations and no-shows are charged € 30.00, TVA ex.
Pictures might been taken during events; If you do not want to be photographed, please let us know when you arrive.
Let’s shape together the quality of tomorrow !
The visit.brussels team
Pictures: © visit.brussels – Jean-Paul Remy