The aim of the Brussels Quality Academy is to enhance tourists’ experiences and improve business and hospitality services, by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive and memorable experience.
The programme provides you with regional knowledge and ensures you have the know-how to provide memorable service experiences.
Tourists’ experiences in Brussels concern us all. Taking part in this programme means that you are a proud promoter and supporter of the region.
If you are a Brussels professional* who works with tourists, we would be delighted for you to participate!
Registration is free of charge – check out the terms and conditions.
The sessions take place in the language of the speaker and guide, either in French, Dutch or English. Participants speak in one of these 3 languages at their choice.
* All type of certified tourism accomodations, tourist offices, museums, bartenders, restaurants, tourist guides, greeters, shops, services, public transportation, taxi drivers, etc.
Activity Calendar – subscription is mandatory:
Month Location Activity Date / timing Speaker(s) / Guide Status January Rivoli Gallery Conference and guided tour: "The art gallery environment: specific case of Galerie Rivoli" 21/01/20
16:00 - 18:00
Stéphanie Bliard, historienne de l’art en art contemporain et présidente du Cercle d’Art Contemporain Subscribe now! Bozar Keith Haring - guided tour 22/01/20
14:00 - 16:00
Subscribe now! February House of European History European Quarter: highlights and projects + museum guided tour 03/02/20
16.00 – 18.00
Patrick Struelens, Manager Europe - visit.brussels Subscribe now! Wiels Wolfgang Tillmans: Today Is The First Day - guided tour 06/02/20
15.00 – 17.00
Subscribe now! La Monnaie / De Munt A guided tour of La Monnaie that immerses you in the fascinating world of the opera, in its history and architecture 13/02/20
15.00 – 17.00
Thank you for your subscription!
Cancellation must be notified by e-mail 3 days prior event at latest.
Late cancellations and no-shows are charged € 30.00, TVA ex.
Pictures might been taken during events; If you do not want to be photographed, please let us know when you arrive.
Let’s shape together the quality of tomorrow !
The visit.brussels team
Pictures: © visit.brussels – Jean-Paul Remy