BRUSSELS QUALITY ACADEMY

BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY

The aim of the Brussels Quality Academy is to enhance tourists’ experiences and improve business and hospitality services, by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive and memorable experience.

The programme provides you with regional knowledge and ensures you have the know-how to provide memorable service experiences.

Tourists’ experiences in Brussels concern us all. Taking part in this programme means that you are a proud promoter and supporter of the region.

If you are a Brussels professional* who works with tourists, we would be delighted for you to participate!

Registration is free of charge – check out the terms and conditions.   
The sessions take place in the language of the speaker and guide, either in French, Dutch or English. Participants speak in one of these 3 languages at their choice.

Stay in touch!  Subscribe now to our database and receive our regular invitations to the new sessions.  Send us an e-mail for more information.

* All type of certified tourism accomodations, tourist offices, museums, bartenders, restaurants, tourist guides, greeters, shops, services, public transportation, taxi drivers, etc.

 

  • Activity Calendar – subscription is mandatory:

    Month  Location Activity Date / timing Speaker(s) / Guide      Status
    September Galerie la Forest Divonne Kick off of the Art Gallery Season:
    visit of the location, introduction of the Art Gallery Weekend… and more
    03/09/19
    17.00 – 19.30
    Jean de Malherbe, Marjorie Vandriessche,  Sybille du Roy Subscribe now!
      Belgian Comic Strip Center Kick off of the Comic Strip Season:
    guided tour, introduction of the Comic Strip Festival, the Picture Festival and new exhibitions
    05/09/19
    14.00 – 17.00
    Emmanuelle Osselar,  Karim Tall, Marie Noble Subscribe now!
      Fashion and Lace Museum Exhibition & GuideThe historic lace next to the creations of Carine Gilon followed by a storytelling tour "As de pique et belles dentelles" 19/09/19
    14.00 – 16.30
      Subscribe now!
      Bozar Exclusive guided tour and programming presentation 24/09/19
    14.30 – 17.00
      Subscribe now!
      The Greeters @ visit.brussels' office The Greeters - Informative session and walking tour 26/09/19
    14.30 – 17.00
    Philippine Nicaise -
    visit.brussels
    Subscribe now!
    October Art & History Museum "Crossroards" exhibition - guided tour and general presentation of the museums 03/10/19
    14.30 – 17.00
      Subscribe now!
      Stanhope Hotel Bike- Friendly - inspirational session for touristic accomodations 18/09/19
    14.00 – 16.30
    Kathleen Davisters - visit.brussels
    Marie Secretant - Pro Velo
    Subscribe now!
      Royal Museum of Fine Arts - Musée Magritte 10 years anniversary of the museum and guided tour of the new exhibition Dali/Magritte + presentation new projects Maison-Musée Magritte 15/10/19
    14.30 – 17.00
      Subscribe now!
      Porte de Hal Back to Bruegel - Guided tour 22/10/19
    14.30 – 17.00
      Subscribe now!
      ING Art Centre "Love. Hate. Debat. - Start a conversation with The ING private collection" - Guided Tour 23/10/19
    14.30 – 17.00
      Subscribe now!
    November Train World Guided tour and discovery of the new art collection of Paul Delvaux 14/11/19
    14.00 – 17.30
      Subscribe now!
      KBR - the national scientific library Bruegel in Black & White - Meet the Master & visit + Presentation of the museum project: The manuscripts of the Dukes of Burgundy 17/10/19
    1100 – 13.00
      Subscribe now!
      Jewish Museum of Belgium + Synaguogue "Super Heroes Never Die.  Comics and Jewish Memories" + Synaguogue - guided tour 21/11/19
    14.30 – 17.30
      Subscribe now!

     
    Thank you for your subscription!

    Cancellation must be notified by e-mail 3 days prior event at latest.

    Late cancellations and no-shows are charged € 30.00, TVA ex.

    Pictures might been taken during events; If you do not want to be photographed, please let us know when you arrive.


    Let’s shape together the quality of tomorrow !

    The visit.brussels team

    Pictures: © visit.brussels – Jean-Paul Remy