BRUSSELS QUALITY ACADEMY

BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY BRUSSELS QUALITY ACADEMY

The aim of the Brussels Quality Academy is to enhance tourists’ experiences and improve business and hospitality services, by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive and memorable experience.

The programme provides you with regional knowledge and ensures you have the know-how to provide memorable service experiences.

Tourists’ experiences in Brussels concern us all. Taking part in this programme means that you are a proud promoter and supporter of the region.

If you are a Brussels professional* who works with tourists, we would be delighted for you to participate!

Registration is free of charge – check out the terms and conditions.   
The sessions take place in the language of the speaker and guide, either in French, Dutch or English. Participants speak in one of these 3 languages at their choice.

Stay in touch!  Subscribe now to our database and receive our regular invitations to the new sessions.  Send us an e-mail for more information.

* hotels, B&Bs, hostels, tourist offices, museums, bartenders, restaurants, tourist guides, greeters, shops, services, public transportation, taxi drivers, etc.

 

  • Activity Calendar – subscription is mandatory:

    Month  Name Activity Date Timing Speaker / Guide      Status
     January   Africa Museum  Guided tour  24/01/19     14.30 – 17.30       Béatrice Sibi-Thiriar   pictures available
     February  Inca dress code Guided tour 07/02/19 14.30 – 17.30 Serge Lemaitre  pictures available
       ISELP, Games & Politics exhibition
    & Street Art walk
    Guided tour & walk 14/02/19 14.30 – 17.30 Pierre Arese  
       Kanal - Centre pompidou
    + Facade of the Hotel Aubecq
    Presentation &
    guided tour
    21/02/19 14.30 – 17.30    Full
     March  Ateliers des Tanneurs &
     Archives of the City of Brussels
    Guided tour 14/03/19 14.30 – 17.30    Subscribe now!
       Tour de France 2019 Presentation &
    action plan
    21/03/19 14.30 – 17.30 Frédérique Neuville,
    Chargée du Sport
    visit.brussels
     Subscribe now!
     April  “De la soif au soulagement” Guided tour 04/04/19 14.30 – 17.30 Bruno Berghmans Subscribe now!
     May  Tour & Taxis, past, present and future Presentation &
    guided tour
    09/05/19 14.30 – 17.30 Olivier Kempen Subscribe now!
       Botanic Garden Meise Guided tour 16/05/19 14.30 – 17.30   Subscribe now!
     June  Bruxelles néoclassique Guided tour 06/06/19 14.30 – 17.30 Christophe Loir Subscribe now!
      Maison du Roi: The Grand Place to Be
    & virtual reality
    Exhibition 13/06/19 14.00 – 16.30   Subscribe now!
       Fashion and Lace Museum: The historic lace next to the creations of Carine Gilon followed by a storytelling tour "As de pique et belles dentelles" Exhibition & Guided Tour 20/06/19 14.00 – 16.30    To be confirmed
     July  Sur les Traces de Brueghel Guided tour 04/07/19 14.30 – 17.30    To be confirmed
       Brussels Bike Ride Walk  11/07/19 14.30 – 17.30    To be confirmed

    Thank you for your subscription!

     

    Cancellation must be notified by e-mail 3 days prior event at latest.

    Late cancellations and no-shows are charged € 30.00, TVA ex.

    Pictures might been taken during events; If you do not want to be photographed, please let us know when you arrive.

     

    Let’s shape together the quality of tommorow !

    The visit.brussels team

    Thank you for your subscription!

     

     

     

     
     

    pictures: © visit.brussels – Jean-Paul Remy