The aim of the Brussels Quality Academy is to enhance tourists’ experiences and improve business and hospitality services, by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive and memorable experience.
The programme provides you with regional knowledge and ensures you have the know-how to provide memorable service experiences.
Tourists’ experiences in Brussels concern us all. Taking part in this programme means that you are a proud promoter and supporter of the region.
If you are a Brussels professional* who works with tourists, we would be delighted for you to participate!
Registration is free of charge – check out the terms and conditions.
The sessions take place in the language of the speaker and guide, either in French, Dutch or English. Participants speak in one of these 3 languages at their choice.
* All type of certified tourism accomodations, tourist offices, museums, bartenders, restaurants, tourist guides, greeters, shops, services, public transportation, taxi drivers, etc.
Activity Calendar – subscription is mandatory:
Month Name Activity Date Timing Speaker / Guide Status January Africa Museum Guided tour 24/01/19 14.30 – 17.30 Béatrice Sibi-Thiriar Pictures February Inca dress code Guided tour 07/02/19 14.30 – 17.30 Serge Lemaitre Pictures ISELP, Games & Politics exhibition/
Street Art walk
Guided tour & walk 14/02/19 14.30 – 17.30 Pierre Arese Pictures (ISELP)
Pictures (Street Walk)
Kanal - Centre pompidou
+ Facade of the Hotel Aubecq
21/02/19 14.30 – 17.30 Pictures March Ateliers des Tanneurs &
Archives of the City of Brussels
Guided tour 14/03/19 14.30 – 17.30 Pictures April “De la soif au soulagement” Guided tour 04/04/19 14.30 – 17.30 Bruno Berghmans Pictures Kanal Centre Pompidou Guided tour 18/04/19 14.30 – 16.30 Subscribe now! May Intimate Audrey - exhibition on the life of Audrey Hepburn Exhibition 07/05/19 14.30 – 17.00 Arkadia Subscribe now! Tour & Taxis, past, present and future Presentation &
09/05/19 14.30 – 17.30 Olivier Kempen Subscribe now! Botanic Garden Meise Guided tour 16/05/19 14.30 – 17.30 Subscribe now! Les Collections d'Art de la Banque Nationale Exhibition 21/05/19 14.30 – 17.00 Arkadia Subscribe now! June Bruxelles néoclassique Guided tour 06/06/19 14.30 – 17.30 Christophe Loir Subscribe now! Maison du Roi: The Grand Place to Be
& virtual reality
Exhibition 13/06/19 14.00 – 16.30 Subscribe now! Atomium - "Spirou4rights" + Adam Museum Exhibition & Guided Tour 20/06/19 14.00 – 17.00 Subscribe now! July Autoworld 2 in 1: "Citroën 100 years” + “Cycling Legends Exhibition” Exhibition 02/07/19 14.30 – 17.30 Subscribe now! "Breugel et ses Marolles" + "Beyond Breugel" Exhibition & walk 04/07/19 14.30 – 17.30 Subscribe now! September Fashion and Lace Museum: The historic lace next to the creations of Carine Gilon followed by a storytelling tour "As de pique et belles dentelles" Exhibition & Guided Tour 19/09/19 14.00 – 16.30 Subscribe now!
Thank you for your subscription!
Cancellation must be notified by e-mail 3 days prior event at latest.
Late cancellations and no-shows are charged € 30.00, TVA ex.
Pictures might been taken during events; If you do not want to be photographed, please let us know when you arrive.
Let’s shape together the quality of tomorrow !
The visit.brussels team
Thank you for your subscription!
Pictures: © visit.brussels – Jean-Paul Remy